TY  JOUR
TI  THE AUTOMATED SYSTEMUSE IN THE PROCESS OF CUSTOMER SERVICE ON THE EXAMPLE OF THE BRANCH OF JSC "IDGCOF SIBERIA" - "KRASNOYARSKENERGO"
KW  electronic commerce
KW  automation systems
KW  IDGC of Siberia
KW  customer service
KW  electricity consumers
JO  Bulletin of KSAU
AU  Dyrov, V.B.
AU  Kungs, Y.A.
PY  2015
IS  
PB  Krasnoyarsk State Agrarian University